Shipping & returns

We're not taking international orders at the moment. We'll announce it here as soon as shipping is available — write to us if you'd like to hear about it first.

We ship to all 50 US states and Washington, DC.

We currently ship to the United States only; other destinations are not available yet.

Production takes 3 to 5 business days after we receive your photo. Delivery takes another 7 to 12 business days, with tracking.

Every stone is made to order, so there's no inventory and no shipping label until your piece is finished. We create your tracking number once the stone is engraved and packed — usually 3 to 5 business days after we receive your photo — and email it to you the moment it exists.

If anything delays your order beyond that window, we'll email you and you can choose to wait or receive a full refund.

Tracked shipping to the US is included in the price — there is no separate shipping charge at checkout.

Import duties, if any apply, are not included yet. We are working on shipping with duties prepaid and will say so here the moment that changes.

Custom engraved stones are made for you and can't be restocked, so all sales are final — with one exception: our 30-day remake guarantee.

If your stone is damaged in transit or isn't what we agreed, send us a photo within 30 days of delivery and we'll re-make it or refund you in full.

Email Engravingcol@gmail.com and a person will answer.